Insurance expertise, Working on your insurance claim
Don't settle for less
Tired of the delays, denials, or low offers? Claimhouse brings industry expertise, strategy, clarity and compassion to your insurance claim.
Lost in the Claims Process?
We help everyday Australians when their insurance claim gets unfairly delayed, denied, or underpaid.
Your Claim Is Our Priority
Trust is earned, especially in insurance. Your claim is our priority.
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How We Help
Expert Support for Genuine Insurance Claims
Claimhouse was created to give everyday Australians a fighting chance, providing clear advice, strong advocacy, and honest support to help you resolve your claim.
Drawing on industry experience and expertise, we’ve seen where things go wrong. We bring this knowledge to your claim, helping you navigate the process with confidence and clarity. Our tailored service offering is designed to give you the support you need, when you need it, at the scale you need.
We recognise the complex challenges faced by Australian insurers, from rising natural disaster risks to supply chain pressures and fraudulent claims. But too often, those same systems fail the very people they’re meant to protect. When claims are delayed, denied or underpaid without good reason, everyday Australians are left vulnerable, unsupported, and without direction.
That’s where we come in. To stand up for genuine claims, and for the struggling Australians behind them, when the system falls short.
Claims We Help With
Insurance Claim Support for a Range of Needs
Our services cover a wide variety of personal and business insurance claims. Whether your claim has been delayed, denied, underpaid or mishandled, we are here to guide you through the process with clarity and confidence.
Why Choose Claimhouse?
Standing With You When Your Claim Gets Messy
Some insurance claims can be stressful, confusing, and slow. At worst, it can feel like you’re up against a system which is incapable of getting it right.
Claimhouse was built to change that, providing everyday Australians access to support, compassion, clear advice, and practical strategies. Having worked for insurers, we bring this experience to you, with structured guidance, strategies, and a focus on what matters:
Getting your claim resolved and your life back on track.
Whether your claim is delayed, denied, underpaid, or stuck in endless back-and-forth, Claimhouse gives you a clearer path and the support needed to keep your claim moving forwards.
- Industry expertise
- Clear strategies
- Detailed analysis
- Insurer accountability
- Compassion and care
- Outcome-focused services
- Regular communication
- Get your life back
FAQ
Frequently Asked Questions
Our fees depend on the complexity of your claim and the type of service.
Once we’ve reviewed your situation, we’ll recommend a service package and clearly explain the pricing.
We stand behind the value of our work and our pricing is set accordingly.
When we offer you our services, we'll be transparent about our fee structure, and more importantly, how those fees are tied to your claim outcomes.
Yes. We actually prefer to help once the insurer has made their decision and/or offer, if you're unhappy with them.
No, we're not a law firm.
We are experienced in claim advocacy and specialise in helping people deal with their insurer and the complex world of claims, based on our industry experience.
We seek to resolve claims through strategy, evidence, and tactical complaints.
Unlike loss adjusters, who work for the insurer, we work for you.
That depends on your claim’s complexity and how your insurer responds.
Some outcomes can be achieved in weeks, while most others (especially if your claim needs to go to the Australian Financial Complaints Authority for resolution) will take months.
We’ll give you a realistic idea of timing, and try to help you access policy benefits to keep you safe and secure while you wait for an outcome.
Having worked in the industry, we understand how insurers and claims work, how different insurers operate, the tactics they use, and what it takes to get fair outcomes.
Our strategies are based on industry knowledge, real AFCA decisions, and a deep understanding of your policy rights.
In our experience, a well-prepared and well-supported claim is more likely to be taken seriously. Insurers know that advocates like us understand the process, their obligations, and AFCA expectations.
We aim to level the playing field, not create conflict.
Let’s talk about your insurance claim
Whether you need advice, support, or a second opinion, we’re here to help you understand your options and move your claim forward.
You can contact us using our enquiry form (to the right), or by calling or emailing us.
0482 075 582
What happens Next?
Your Claim Journey Starts Here
Once you submit an enquiry, we review your claim and let you know if and how we can help. At every stage, it’s completely up to you. No commitment, just open and honest discussions about your claim and situation.
01
Review
We'll review your claim, requesting further documentation if needed, and provide you our initial thoughts.
02
Consultation
If we think we may be able to help, we'll book a call to learn more about your claim and to introduce ourselves.
03
Offer
If we still think we can help, we'll offer you one (or more) of our services appropriate to your circumstances.
04
Decision
You review our offer and decide whether you want to go ahead with our services. No pressure, the decision is yours.