Landlord Insurance Claim Help

Get Support for Your Denied, Delayed, or Disputed Landlord Insurance Claim

We help everyday Australians challenge unfair Landlord Insurance claim outcomes

When tenants cause damage, or unexpected events occur at your property, landlord insurance should provide peace of mind. But when these claims are denied, delayed, or underpaid, or subject to an AFCA complaint, leaving landlords with losses that weren’t their fault, we help get their claim and life back on track.

Free claim review

How We Help

Landlord Insurance Claim Expertise

Landlord claims involve more than just physical damage. They often include tenant-related losses, rent default, legal expenses, and other indirect costs. Sometimes, insurers can deny or limit payouts by relying on narrow interpretations of policy wording, technical exclusions, gaps in documentation, or unclear evidence.

We help clarify what’s covered, gather the right evidence, and push the insurer to make fair and timely decisions. Whether your claim involves property damage, unpaid rent, or malicious acts, we know how to respond.

Claim review

Common landlord insurance complaints - it's where we excel

When Landlord Insurance Claims go wrong

Landlord insurance claims don’t always go to plan. Delays, low offers, and confusing decisions are common and often prevent people from getting what they’re entitled to. At Claimhouse, we understand how these things go wrong and what you can do about it.

Tenant Damage or Malicious Acts

Insurers often try to deny cover by claiming the damage was wear and tear, poor maintenance, or gradual in nature. We help distinguish between accidental, intentional, and malicious damage and build the case for a valid claim.

Loss of Rent

Many landlords are shocked to find their claim for lost rent denied due to notice periods, lease conditions, or technicalities in tenancy breaches. We review the facts and help push for a fair interpretation of your policy’s rent default provisions.

Inadequate Assessments

Insurer-appointed assessors may overlook key details about the cause or extent of the damage, leading to partial denials or underpayments. We help identify these gaps, test their findings, and push for a proper, fact-based assessment of your loss.

Flawed Scope of Works

A weak or incomplete repair scope means corners get cut and damage may go unaddressed. We help identify what's missing and ensure your scope reflects the real cost of returning your property to pre-loss condition.

Low Cash Settlement Offers

Cash offers can seem convenient but are often well below the true repair cost. Without expert input, it’s easy to accept less than you need. We help you understand the offer and push for more.

Poor-Quality or Dodgy Repairs

Insurer-approved repairs can be rushed or done by underqualified contractors, leading to long-term issues. We help you assess workmanship, raise concerns, and demand the quality you're entitled to under your policy.

Why Claimhouse

Why We’re Trusted to Help With Landlord Insurance Claims

Having worked in the insurance industry, we’ve seen where insurer’s internal systems and processes can fail to meet acceptable standards, resulting in poorly handled insurance claims. We use that insight to work the process, not be worked by it.

We help landlords across Australia recover fair payouts from insurers who denied or delayed what was owed.

Whether you’re dealing with tenant damage, a denied rent claim, or an underpaid repair scope, we help you respond with strategy, evidence, and support at every stage.

FAQ

Frequently Asked Questions

Some of the common questions we receive about Landlord Insurance claims

Why has my claim been declined?

How can I fight a low settlement offer?

What experts do I need?

How long will it take?

How much more can you get me?

What does it cost?

Let’s talk about your insurance claim

Whether you need advice, support, or a second opinion, we’re here to help you understand your options and move your claim forward.

You can contact us using our enquiry form (to the right), or by calling or emailing us.

claims@claimhouse.au

Phone

0482 075 582