Motor vehicle Insurance Claim Help

Get Support for Your Denied, Delayed, or Disputed Vehicle Claim

Whether it’s your car, caravan, or motorbike, we help everyday Australians challenge unfair vehicle claim outcomes

When your vehicle is damaged, written off, or stolen, insurance claims can quickly become stressful and unclear. Whether you’re facing delays, denials, lowball settlement offers, or an AFCA complaint, we help you respond with clarity, confidence, and the facts on your side, all the way to an AFCA complaint.

Free claim review

How We Help

Motor vehicle Claim Expertise

From hail, storms, floods, and fire, to theft or mechanical failure, claims for your car, caravan or motorbike can often be full of complexity and fine print. Insurers may reject claims based on vague exclusions, technical interpretations, or incomplete investigations. They might delay decisions or provide unclear reasons for denying coverage or offering less than expected.

At Claimhouse, we cut through the confusion. We help identify what’s covered, challenge weak reasoning, and push for fair, evidence-based outcomes. Whether your claim is delayed, underpaid or disputed, we’re here to help.

Free claim review

Common Motor vehicle complaints - it's where we excel

When Motor vehicle Claims go wrong

Car, caravan and motorbike claims don’t always go to plan. Delays, low offers, and confusing decisions are common and often prevent people from getting what they’re entitled to. At Claimhouse, we understand how these things go wrong and what you can do about it.

Exclusions and fraud allegations

Insurers often rely on exclusions for pre-existing damage, mechanical issues, wear and tear, alleged maintenance issues, or make unfounded allegations of fraud. We help interpret the policy and challenge denials that don’t stand up to scrutiny.

Delays for Parts

Insurers often promise repairs, but sourcing parts can take weeks or months, leaving you without a working vehicle and no clear timeframe. We help navigate these delays, challenge unreasonable timeframes, and push for suitable alternatives.

Inadequate Assessments

Insurers may rely on their own assessors or preferred repairers, who sometimes overlook key details or underestimate the true damage. We test their reports, seek second opinions, and advocate for an accurate assessment of the loss.

Not Declaring a Total Loss

Some insurers choose to repair vehicles that should be written off. especially where it’s cheaper for them. We challenge these decisions and push for the correct classification based on the policy and repair viability.

Market Value Disputes

When a vehicle is written off, insurers might offer less than it’s actually worth. We help test their valuation, present better evidence, and push for a payout that reflects the true replacement cost.

Poor Repairs or Faulty Work

Repairs organised by the insurer may be rushed or handled by providers focused on cost-cutting. If you're left with subpar repairs, we help assess the workmanship and push for the quality you're entitled to under your policy.

Why Claimhouse

Why We’re Trusted to Help With Motor vehicle Claims

Having worked in the insurance industry, we’ve seen where insurer’s internal systems and processes can fail to meet acceptable standards, resulting in poorly handled insurance claims. We use that insight to work the process, not be worked by it.

That’s why we started Claimhouse, to give vehicle owners the upper hand when insurers unfairly stall, deny, or underpay.

Whether it’s a commuter car, family caravan, or the motorbike you’ve worked hard for, we help you navigate the system and fight for a fair outcome.

FAQ

Frequently Asked Questions

Some of the common questions we receive about Motor Vehicle claims

Why has my claim been declined?

How can I fight a low settlement offer?

What experts do I need?

How long will it take?

How much more can you get me?

What does it cost?

Let’s talk about your insurance claim

Whether you need advice, support, or a second opinion, we’re here to help you understand your options and move your claim forward.

You can contact us using our enquiry form (to the right), or by calling or emailing us.

claims@claimhouse.au

Phone

0482 075 582